Smeg BCC02RDMEU COMPACT FULLY AUTOMATIC COFFEE MACHINE, MATT RED, ALUMINUM FRONT PANEL - 2nd Choice - Customer Return

This is a customer return. The fully automatic coffee machine has been thoroughly checked by Smeg customer service and is in perfect working order. There are adhesive tape residues on the paintwork that cannot be removed, and there is a scratch on the water tank lid. See images 6 and 7.


ENVIRONMENTALLY FRIENDLY
Reduce waste and compost coffee grounds. They enrich the soil with nutrients.
FRESHLY GROUND BEANS
Coffee prepared from freshly ground whole beans impresses every coffee lover with its rich and intense coffee aroma.
COFFEE ENJOYMENT JUST THE WAY YOU LIKE IT
You decide on the quality of the beans, their grind, and the intensity of your coffee. For coffee enjoyment exactly the way you like it.
Housing material: plastic
Material of the device front: aluminum
Surface front of device brushed with smooth polished edges
Material of the control buttons: plastic
Color of the control buttons: White
Material of the cup holder: aluminum
Surface of the cup holder Brushed with smooth polished edges
Material of the water tank SAN
Color of the water tank Transparent, tinted
Material of the water tank handle: plastic
Color of the water tank handle: Gray
Material of the coffee spout: plastic
Material of the milk frother: metal
Power cable color: gray
3D logo
Controls
Type of controls Control buttons
Number of control buttons 4
Primary/Secondary Menu Button 1
ON/OFF button Yes
Technical features
Thermoblock heating system
Pump pressure 19 bar
Removable brewing unit Yes
Coffee bean compartment capacity 150 g
Coffee grounds container capacity 8
Removable water tank Yes
Water tank capacity 1.4 l
Removable residual water tray with fill level indicator Yes
Hot water/steam nozzle swiveling Yes
Programs / Functions
Programs/Functions of the primary menu White backlight of the control button
Programs/functions of the secondary menu Orange backlight of the control button
Ristretto (small espresso) Yes
Espresso Yes
Coffee Yes
Hot water for tea and hot drinks Yes
Light Ristretto (small espresso) Yes
Light Espresso Yes
Large Coffee Yes
Steam Yes
Adjustable grinding level Yes
Adjustable amount of water per drink Yes
Height-adjustable coffee spout Yes
Coffee spout height 90-135 mm (185 mm without drip tray)
Water hardness adjustable in 3 levels
Automatic rinsing function Yes
Manual cleaning of the coffee spout Yes
Manual cleaning of the milk frother Yes
Descaling indicator Yes
Coffee grounds container emptying indicator Yes
Coffee bean compartment filling indicator Yes
Water tank filling indicator Yes
Indication of missing or incorrectly inserted brewing group Yes
Signal tones can be switched off
Illuminated coffee spout Yes
Automatic shutdown Yes
Standard accessories
Cleaning brush Yes
Electrical connection
Power plug (F;E) Schuko
Power 1350 W
Voltage 220-240 V
Frequency 50/60 Hz
Length of the power cable 1 m
Further information
Product width 180 mm
Product depth 433 mm
Product height 336 mm
Product dimensions 180x433x336 mm
Width of sales packaging 482 mm
Depth of sales packaging 252 mm
Height of sales packaging 404 mm
Width of transport packaging 495 mm
Depth of transport packaging 265 mm
Height of transport packaging 445 mm
Net weight 5,000 kg
Gross weight 7,000 kg

For SMEG household appliances (large and small appliances for private households) used in Germany or Austria that are approved for the German and/or Austrian market, SMEG Deutschland GmbH grants a 24-month manufacturer's warranty in accordance with the following warranty conditions.

To ensure prompt and accurate service during the warranty period, please complete the warranty card enclosed with the product and return it to SMEG Deutschland GmbH. No warranty coverage can be provided without the warranty card and proof of purchase. Upon receipt of the warranty card, the product will be registered.

SMEG Deutschland GmbH (“SMEG”), Landshuter Straße 12, 80637 Munich, Tel. +89 92 33 48 - 0 grants the purchaser a manufacturer’s warranty for the above-mentioned SMEG household appliances in accordance with the following conditions:

1. Duration and start of the guarantee:
The warranty is valid for 24 months, starting from the date of purchase (invoice date of the purchase receipt) of the appliance. It applies only to new appliances purchased and, if applicable, installed by a SMEG authorized dealer in Germany and Austria that comply with the applicable electricity and/or gas guidelines for Germany and Austria and are approved for the German or Austrian market.

2. Conditions of the guarantee:
The device must be inspected for defects, especially external damage, immediately upon delivery. Defects must be reported to the seller immediately upon discovery, along with the invoice and the fully completed and signed warranty card. A further prerequisite for the warranty is that the device has been properly set up, installed, and used.

3. Scope of the guarantee and other conditions:
The guarantee applies in addition to the statutory warranty rights to which the end customer is entitled against the seller of the product and does not limit these.
During the warranty period, SMEG will remedy any functional defects free of charge if they are demonstrably due to manufacturing or material defects – at SMEG’s discretion, by replacing or repairing the defective parts free of charge or by replacing the entire appliance free of charge.

In the event of a warranty claim, replaced parts or devices become the property of SMEG.

Repairs to large appliances are generally carried out at the place of use, if necessary, in the customer service workshop. Repairs to small appliances are carried out after sending them to a SMEG service partner. The purchaser must allow customer service free access to the defective appliance. Any costs incurred due to the inability to provide free access are the responsibility of the purchaser.

The transport risk associated with delivery and return of the product in warranty cases is borne by the purchaser. Any unnecessary or unauthorized use of customer service will be charged.

Claims for damages – including consequential damages – are excluded unless they are based on intent or gross negligence. In the case of injury to life, limb, or health, liability is only excluded if the damage is not based on an intentional or negligent breach of duty by SMEG or its legal representatives or vicarious agents. Liability is limited to typically occurring, foreseeable damages. Liability under the Product Liability Act remains unaffected. The buyer is not entitled to any further claims or rights.

If replacement parts are installed in a warranty claim, SMEG will provide a new 12-month warranty on these parts, starting from the delivery of the replacement part, subject to the terms and conditions set forth here. If a replacement appliance is delivered, a new 12-month warranty applies from the delivery date, subject to these terms and conditions.

4. Limitation of Warranty:
The guarantee does not cover defects that are due to:
incorrect assembly or installation
improper operation or use
mechanical damage
Transport damage
Repairs or modifications not carried out by authorized qualified third parties
Use of the devices in commercial areas
overload
Deployment outside Germany or Austria
natural wear and tear
other defects that are not due to manufacturing defects

Within Germany, shipping is free for orders over €69 – for orders under €6.99.

Outside Germany, shipping costs are calculated based on weight: Parcel delivery within (0–31.5 kg): €29.00
Freight forwarding (31.51–200 kg): €149.00

If you would like to return something or make a complaint, simply send us an email to info@kitchenland.de or use our contact form . We'll take care of your request as quickly as possible.

Bavaria SMEG Germany GmbH
Landshuter Allee 12
80637 Munich

smeg@smeg.de https://www.smeg.de